Staff Answer
Feb 01, 2021 - 09:16 AM
Hi Robin,
Thank you for your questions.
Here are my answers:
A: If you are subscribed to our email list, you will receive a monthly e-newsletter with new line-ups of the month. Tippsy is currently working on adding over 100 new products so you might want to stay tuned for this!
B: Currently, we don't have a system to make an announcement for the replenishment of sold-out items. If you would like to know an estimated date of the item that has currently been sold out, please feel free to contact our customer support team at order@tippsysake.com.
C: We do not delete product pages of the discontinued items. It will stay "sold out." For the occasions where the brewery made a change with the label (i.g. Dassai "50" has been replaced with Dassai "45"), we leave a note on the product page of the discontinued item to refer customers to the new product.
Hope these are helpful!
Mimi
Thank you for your questions.
Here are my answers:
A: If you are subscribed to our email list, you will receive a monthly e-newsletter with new line-ups of the month. Tippsy is currently working on adding over 100 new products so you might want to stay tuned for this!
B: Currently, we don't have a system to make an announcement for the replenishment of sold-out items. If you would like to know an estimated date of the item that has currently been sold out, please feel free to contact our customer support team at order@tippsysake.com.
C: We do not delete product pages of the discontinued items. It will stay "sold out." For the occasions where the brewery made a change with the label (i.g. Dassai "50" has been replaced with Dassai "45"), we leave a note on the product page of the discontinued item to refer customers to the new product.
Hope these are helpful!
Mimi
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